Subject: Ticket Assigned - Conversation with Muna
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 14:07:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muna Muna                    Hi           05:41 PM, 30th Mar                     Muna                             05:42 PM, 30th Mar                     Muna                    I I ordered this but I received wrong item           05:43 PM, 30th Mar                     Muna                    I am trying to return but I couldn't           05:44 PM, 30th Mar                     Muna                    Can you please help me with that           05:44 PM, 30th Mar                   Abdulqader                    Hi Muna, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           05:49 PM, 30th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:51 PM, 30th Mar                     Muna                    Ok           05:52 PM, 30th Mar                   Abdulqader                   We can see that you are contacting us regarding your order 9422709127?           05:52 PM, 30th Mar                     Muna                    Yes           05:52 PM, 30th Mar                   Abdulqader                   We would like to inform you that a new return request has been created on 3/30/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           05:55 PM, 30th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:57 PM, 30th Mar                     Muna                    I will get a refund or they will get me the wright order?           05:58 PM, 30th Mar                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           06:00 PM, 30th Mar                   Abdulqader                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           06:00 PM, 30th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:02 PM, 30th Mar                     Muna                    Thanks           06:04 PM, 30th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           06:06 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5952608