Subject: Note Added - [#5905512] Order 9420799315 not delivered
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 09:06:37 +0000

Hi ,    Epg Lmg1 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5905512    Subject:  Order 9420799315 not delivered    Requester: Cormeischmidt    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">We will investigate it internally and will provide POD ASAP.
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Thanking you.</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'></span></i></b></div>
<div><b><i> </i></b></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Best regards,</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span style="font-size:12.0pt;color:gray"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:9.0pt;color:#595959"></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><img width="152" height="89" style="width:1.5833in;height:.927in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjExODA1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MCdMn6wKqdlbA2hYo4Jxe_87lq0JDLcGreJZQP5NQyY" data-id="2044016118056"></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><span style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#0909B7'>Antony Markose</span></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal" align="right" dir="RTL" style="margin-right:.3in;text-align:left;direction:rtl;unicode-bidi:embed">
<b><i><u><span dir="LTR" style='font-size:9.0pt;font-family:"Bell MT",serif;color:#0909B7'>Service Coordinator</span></u></i></b><b><span dir="LTR" style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#0909B7'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>Dubai Delivery Center</span></u></i></b><span dir="RTL"></span><span dir="RTL"></span><b><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#0909B7'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i></b><b><i><span style='font-family:"Bell MT",serif;color:#0909B7'></span></i></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>PO Box 99999, Dubai, United Arab Emirates</span></u></i></b><b><i><u><span style='font-family:"Bell MT",serif;color:#0909B7'></span></u></i></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>T +971-42303244</span></u></i></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0909B7">[email-masked]</span></a></span></u></b><u><span style='font-family:"Bell MT",serif;color:#0909B7'></span></u>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, March 30, 2023 12:31 PM<br>
<b>To:</b> Epg Lmg1 &lt;[email-masked]&gt;; Epg Lmg1 &lt;[email-masked]&gt;; Mehaboob Abdul Salam &lt;[email-masked]&gt;; Raj &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5905512] - Order 9420799315 not delivered</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="background:#FFB900;padding:5.0pt 2.0pt 5.0pt 2.0pt"></td>
<td width="100%" style="width:100.0%;background:#FFF8E5;padding:5.0pt 4.0pt 5.0pt 12.0pt">
<div>
<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style="color:#222222">Caution:</span></b><span style="color:#222222"> [EXTERNAL] Do not click on links or open attachments unless you recognize the sender and know the content is safe.
</span>
</div>
<div></div>
<div></div>
</div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We would request you to kindly share the POD as signature or any other proof.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement: Proof of Delivery</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 9420799315</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">AWB: 1000019791178</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required: Need Proof of Delivery</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: The customer is saying he did not receive the order. Kindly share POD.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thank you for your help!</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,<br>
Prachi</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 28 Mar at 12:51 PM
<span class="separator">, Epg Lmg1 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Attached mail FYR.
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Thanking you.</span></i></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><i><span style="font-size:10.5pt;font-family:-apple-system"> </span></i></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><i><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#2F5496'>Best regards,</span></i></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><img width="152" height="89" style="width:1.5833in;height:.927in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTkxOTU4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VbwtWSW0Y4NccznpzhPzn2tw4iB6acNp71dUc7X1R74"></span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><i><span style='font-size:14.0pt;font-family:"Bradley Hand ITC";color:#0909B7'>Antony Markose</span></i></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div style="margin-right:.3in">
<div class="MsoNormal" align="right" dir="RTL" style="text-align:left;direction:rtl;unicode-bidi:embed">
<b><i><u><span dir="LTR" style='font-size:9.0pt;font-family:"Bell MT",serif;color:#0909B7'>Service Coordinator</span></u></i></b><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>Dubai Delivery Center</span></u></i></b><span dir="RTL"></span><span dir="RTL"></span><b><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#0909B7'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i></b><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>PO Box 99999, Dubai, United Arab Emirates</span></u></i></b><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><i><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'>T +971-42303244</span></u></i></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><u><span style='font-size:10.0pt;font-family:"Bell MT",serif;color:#0909B7'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0909B7">[email-masked]</span></a></span></u></b><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, March 28, 2023 12:17 PM<br>
<b>To:</b> Epg Lmg1 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mehaboob Abdul Salam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Raj &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#5905512] - Order 9420799315 not delivered</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" align="left" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="background:#FFB900;padding:5.0pt 2.0pt 5.0pt 2.0pt"></td>
<td width="100%" style="width:100.0%;background:#FFF8E5;padding:5.0pt 4.0pt 5.0pt 12.0pt">
<div>
<div class="MsoNormal" style="mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style="color:#222222">Caution:</span></b><span style="color:#222222"> [EXTERNAL] Do not click on links or open attachments unless you recognize the sender and know the content is safe.
</span>
</div>
<div></div>
<div></div>
</div>
</td>
</tr>
</tbody>
</table>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Problem Statement: Proof of Delivery</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Order ID: 9420799315</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">AWB: 1000019791178</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Assistance Required: Need Proof of Delivery</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Issue Description: The customer is saying he did not receive the order. Kindly share POD.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Thank you for your help!</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Regards,<br>
Prachi</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">On Sun, 26 Mar at 1:03 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Proof of Delivery</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 9420799315</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">AWB: 1000019791178</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Assistance Required: Need Proof of Delivery</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue Description: The customer is saying he did not receive the order. Kindly share POD.</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for your help!</span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Regards,<br>
Abdulqader Ahmed</span></div>
<div></div>
<div></div>
</div>
</div>
</blockquote>
</div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5905512:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</blockquote>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5905512:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

</blockquote></div>