Subject: Ticket Assigned - Conversation with Unnikrishnan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 16:27:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Unnikrishnan Unnikrishnan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  unnikrishnan Bot:  Hi unnikrishnan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422398482 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  00971501628941            08:10 PM, 28th Mar                   Abdulqader                    Hi Unnikrishnan, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           08:10 PM, 28th Mar                     Unnikrishnan                    I want to  know about the status of my order           08:11 PM, 28th Mar                     Unnikrishnan                    Hai mr kader           08:13 PM, 28th Mar                     Unnikrishnan                    R u there           08:13 PM, 28th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:13 PM, 28th Mar                     Unnikrishnan                    Ok           08:14 PM, 28th Mar                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.we will contact the store team to make the order ready as fast as they can           08:15 PM, 28th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           08:18 PM, 28th Mar                     Unnikrishnan                    The ceremony is on Tomorrow morning if it gets late           08:19 PM, 28th Mar                     Unnikrishnan                    Can you tell when i can get it           08:19 PM, 28th Mar                     Unnikrishnan                    When i placed the order they said it will get today           08:20 PM, 28th Mar                     Unnikrishnan                    R u there           08:22 PM, 28th Mar                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           08:23 PM, 28th Mar                     Unnikrishnan                    Ok           08:24 PM, 28th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           08:25 PM, 28th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:27 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5940189