Subject: Ticket Assigned - Conversation with Life Is Beautiful
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 15:47:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Life Is Beautiful Life Is Beautiful                    Hi           07:22 PM, 28th Mar                     Life Is Beautiful                    I  order 4 loggers and T-Shirts online.  But we have received 2loggers and 4 T-Shirts           07:23 PM, 28th Mar                   Abdulqader                    Hi Zaiggham , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:24 PM, 28th Mar                   Abdulqader                   We can see that you are contacting us regarding your order 9422429740?           07:24 PM, 28th Mar                     Life Is Beautiful                    Yes           07:25 PM, 28th Mar                     Life Is Beautiful                    Could you please explain y           07:25 PM, 28th Mar                     Life Is Beautiful                             07:25 PM, 28th Mar                     Life Is Beautiful                    All promotions items           07:26 PM, 28th Mar                     Life Is Beautiful                             07:26 PM, 28th Mar                   Abdulqader                   The ( Printed Full Length Jog Pants with Drawstring Waistband +  Printed Full Length Anti-Pilling Jog Pants with Drawstring Waistband) in your order ID 9422429740 went out of stock, so we've partially shipped your order and the amount of AED 40.00will be refunded back to your debit or Credit Card in 7-14 working days.  We apologize for the inconvenience caused and thank you for your patience.           07:29 PM, 28th Mar                     Life Is Beautiful                    During the order placement it was in the stock... How come... ????           07:31 PM, 28th Mar                   Abdulqader                   We are truly sorry to hear that you are facing issues while trying to add an item to the shopping cart. This is surely not the experience we want our customers to have when they shop with us.Due to its high demand; the item might have been added and ordered already when the item came back in stock.           07:33 PM, 28th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:35 PM, 28th Mar                     Life Is Beautiful                    We really disappointed from the service.. Those once selected by my Son... Now big problem????           07:35 PM, 28th Mar                     Life Is Beautiful                    It should 50AED .. Y 40?????..           07:37 PM, 28th Mar                   Abdulqader                   Accept our apologies, We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.           07:37 PM, 28th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:39 PM, 28th Mar                     Life Is Beautiful                    Its means you guys will treat the guest according to your rules... This is not my problem... Am eligible to get the discount from the Vouchers..  So why i loss 10 AED..           07:40 PM, 28th Mar                   Abdulqader                   Kindly note all the vouchers are non-refundable.           07:44 PM, 28th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:45 PM, 28th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:46 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5940062