Subject: Ticket Assigned - Conversation with Mrs Rana
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 15:25:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mrs Rana Mrs Rana                    hi           07:18 PM, 28th Mar                   Abdulqader                    Hi Rana, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:19 PM, 28th Mar                     Mrs Rana                    process return request and send me correct item           07:19 PM, 28th Mar                   Abdulqader                   We can see that you are contacting us regarding your order 9422217711?           07:20 PM, 28th Mar                     Mrs Rana                    yes           07:20 PM, 28th Mar                   Abdulqader                   Please know that in order to exchange the item, you can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           07:21 PM, 28th Mar                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           07:21 PM, 28th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you. online we can only do a return and refund and if you want another item, then you have to place a new order online for the same.           07:22 PM, 28th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:23 PM, 28th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:25 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5940022