Subject: Ticket Assigned - Conversation with j
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 14:34:10 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with j j                    My name is Muhammed Salsabeel           05:56 PM, 28th Mar                     j                    I have an account in max fashion I saved some products on my cart  Now i cannot find it           05:58 PM, 28th Mar                   Abdulqader                    Hi Muhammed , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:00 PM, 28th Mar                   Abdulqader                   Kindly share your registered email ID for further assistance.           06:01 PM, 28th Mar                     j                    [email-masked]           06:01 PM, 28th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:03 PM, 28th Mar                   Abdulqader                   We sincerely apologize for any inconvenience caused however, we have checked with the following email address: [email-masked]  and we are unable to locate any account with us.           06:04 PM, 28th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:06 PM, 28th Mar                     j                    Kindly           06:06 PM, 28th Mar                     j                    Check with my number           06:06 PM, 28th Mar                     j                    0568573734           06:07 PM, 28th Mar                     j                             06:07 PM, 28th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:09 PM, 28th Mar                     j                    Okay           06:10 PM, 28th Mar                   Abdulqader                   Do you have any previous order?           06:15 PM, 28th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:17 PM, 28th Mar                     j                    Yes           06:18 PM, 28th Mar                     j                    No           06:18 PM, 28th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.Your request has been submitted to the concerned team. We will contact you if there is any new information.           06:21 PM, 28th Mar                     j                    I have to order today           06:21 PM, 28th Mar                     j                    I found those products after searching for a long time           06:22 PM, 28th Mar                     j                    And suddenly it just vanished from my cart           06:22 PM, 28th Mar                   Abdulqader                   We are truly sorry we can't able to see your cart.           06:24 PM, 28th Mar                     j                    What should i do now           06:25 PM, 28th Mar                   Abdulqader                   Kindly try again to add the item in your cart           06:26 PM, 28th Mar                     j                    How can I make sure it will not happen again           06:27 PM, 28th Mar                   Abdulqader                   Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.We would request you to please place your order on our website again. We thank you for your understanding and cooperation.           06:29 PM, 28th Mar                   Abdulqader                   Kindly ignore the previous message           06:30 PM, 28th Mar                   Abdulqader                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance: - email address : - Country of access - type of device used - Application version.           06:30 PM, 28th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:31 PM, 28th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:33 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5939885