Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 13:55:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:45 PM, 27th Mar                     Hi                    Hi           05:45 PM, 27th Mar                   Abdulqader                    Hi Abdul Vadud, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:46 PM, 27th Mar                     Hi                    Hi           05:47 PM, 27th Mar                     Hi                    I want to return my order           05:47 PM, 27th Mar                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           05:48 PM, 27th Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           05:48 PM, 27th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:49 PM, 27th Mar                     Hi                    From where i can return my order?           05:50 PM, 27th Mar                     Hi                    I received order yesterday I want to return how i can return this item?           05:51 PM, 27th Mar                   Abdulqader                   -You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. -You can now drop off your return to any (Centerpoint) store across Qatar.           05:51 PM, 27th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:53 PM, 27th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:55 PM, 27th Mar                     Hi                    I tried but the location it’s took Mall of Qatar I want to change location to my house how can I change?           05:55 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5933812