Subject: Ticket Assigned - Conversation with Wasim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 13:48:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wasim Wasim                    Hello           05:40 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:40 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:40 PM, 27th Mar                     Wasim                    1           05:40 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Hello Wasim , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:40 PM, 27th Mar                     Wasim                    1           05:41 PM, 27th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:41 PM, 27th Mar                     Wasim                    9422180188           05:41 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            05:41 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:41 PM, 27th Mar                     Wasim                    2           05:41 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:41 PM, 27th Mar                     Wasim                    1           05:41 PM, 27th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:41 PM, 27th Mar                     Wasim                    [email-masked]           05:41 PM, 27th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:41 PM, 27th Mar                   Abdulqader                    Hi Wasim, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:42 PM, 27th Mar                     Wasim                    9422180188           05:43 PM, 27th Mar                     Wasim                    When can I collect it           05:43 PM, 27th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:43 PM, 27th Mar                     Wasim                    I was told before ordering yesterday that I will be able to collect today ..           05:44 PM, 27th Mar                   Abdulqader                   We apologize for the inconvenience caused.As per the system your order will be ready for collection by today on 27-03-2023 ,so please wait few hours if you don't receive a notification please inform us.           05:45 PM, 27th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:46 PM, 27th Mar                     Wasim                    No thnx.. just need this urgent           05:47 PM, 27th Mar                   Abdulqader                   Ok, sure we will do the needful.           05:47 PM, 27th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:48 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5933771