Subject: Note Added - [#5624555] Order number 9587381664
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 06:50:08 +0000

Hi ,    Nitish added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5624555    Subject:  Order number 9587381664   Requester: Ashishmahal    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAMF429637D058D41B3828A3A519FEB9B3D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Afshan</span></a>
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<div class="MsoNormal">Can you help the customer in availing the warranty.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Nitish Pandey </div>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, March 27, 2023 10:48 AM<br>
<b>To:</b> Nitish Pandey &lt;[email-masked]&gt;; Akshay Berry &lt;[email-masked]&gt;; Sanket Sable &lt;[email-masked]&gt;; Emilia Ciok &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5624555] - Order number 9587381664</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement : Damaged item received and Warranty issue</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Order ID: 9587381664<br>
Tracking ID: 958738166499990001<br>
Item ID:164303092</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"><br>
Assistance Required: Damaged Item Received<br>
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Issue Description : We shared the same with the cx however when cx visited the Apple service center and they say that the warranty is expired and they asked to contact the seller to get the warranty updated based on the purchase date. Cx is been chasing us
 for 4 months and threatening that next step is to file a complaint on consumer courts. He need his airpod's warranty to be made available OR need to be refunded.<br>
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Kindly check the issue and assist us for further.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Riya</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5624555:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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