Subject: Ticket Assigned - Conversation with Kaye
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 16:35:42 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kaye Kaye                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi kaye, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7821779565 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0324230008774     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:16 PM, 26th Mar                   Abdulqader                   Hi Kaye, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           08:19 PM, 26th Mar                   Abdulqader                   Is this contact number correct +97333327187?           08:20 PM, 26th Mar                     Kaye                    Hi Kader i have order and its been out for delivery in 2 days the drivers cant find the address and I told them to deliver it in the location they told me to provide since I am at work by the time they deliver Can you please change it for me so they can deliver it tomorrow after 5PM?           08:20 PM, 26th Mar                     Kaye                    Yes  thats my number           08:20 PM, 26th Mar                     Kaye                    Here is the new address for the shipment tomorrow           08:21 PM, 26th Mar                     Kaye                    Gate 7 Moda Mall Moda 1, Building 20, Road 365, Block 316, Government Avenue Manama, Bahrain           08:21 PM, 26th Mar                     Kaye                    Please let me know           08:22 PM, 26th Mar                   Abdulqader                   Please accept our sincere apologies for this unexpected delay. Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            08:24 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           08:26 PM, 26th Mar                     Kaye                    No none at all           08:29 PM, 26th Mar                     Kaye                    Will it be delivered tomorrow at the new address provided at 5Pm oneards?           08:29 PM, 26th Mar                     Kaye                    Please let me know           08:30 PM, 26th Mar                   Abdulqader                   We will do our best to arrange the delivery  asap.           08:32 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           08:34 PM, 26th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:35 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5928892