Subject: Ticket Assigned - Conversation with فوزان دالفي
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 15:57:10 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with فوزان دالفي فوزان دالفي                    My order no  8421906787  . I have received my order today but I want to return 1 product           07:39 PM, 26th Mar                     فوزان دالفي                    I want to return this product due to size           07:40 PM, 26th Mar                   Abdulqader                    Hi Fawzan, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:41 PM, 26th Mar                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           07:41 PM, 26th Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           07:41 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:43 PM, 26th Mar                     فوزان دالفي                    Hi kader we can go directly to any store of centerpoint & make replacement           07:43 PM, 26th Mar                   Abdulqader                   Please know that in order to exchange the item, you can return your Splash, Babyshop, Shoe Mart or Lifestyle product to a Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.           07:46 PM, 26th Mar                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           07:46 PM, 26th Mar                     فوزان دالفي                    Driver to come to collect the product from me           07:48 PM, 26th Mar                   Abdulqader                   We would like to inform you that a new return request has been created on3/26/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           07:51 PM, 26th Mar                     فوزان دالفي                    Ok           07:52 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:52 PM, 26th Mar                     فوزان دالفي                    No thank you           07:54 PM, 26th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:55 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5928792