Subject: Ticket Assigned - Conversation with Nurul Karim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 14:40:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nurul Karim Nurul Karim                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi nurul karim, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421353217 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032223002848     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:21 PM, 26th Mar                     Nurul Karim                    ??           06:22 PM, 26th Mar                   Abdulqader                    Hi Nurul, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:22 PM, 26th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:22 PM, 26th Mar                   Abdulqader                   We sincerely apologize for any inconvenience caused, ​Please provide us with your full contact number and address in order (house number - street name - neighborhood - city)           06:23 PM, 26th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:25 PM, 26th Mar                     Nurul Karim                    ?????           06:26 PM, 26th Mar                   Abdulqader                   Please provide us with your full contact number and address in order (house number - street name - neighborhood - city)           06:27 PM, 26th Mar                     Nurul Karim                    What’s the drama yesterday also asking me same           06:27 PM, 26th Mar                     Nurul Karim                    Then nothing happen           06:27 PM, 26th Mar                     Nurul Karim                    Please cancel the nonsense order refund my money to my account           06:28 PM, 26th Mar                   Abdulqader                   Is this the full address:  Dragon mart 1 Floor floor           06:29 PM, 26th Mar                     Nurul Karim                    It’s almost 7/8 day’s           06:29 PM, 26th Mar                     Nurul Karim                    That much time can receive shipped order from USA           06:30 PM, 26th Mar                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:31 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:33 PM, 26th Mar                     Nurul Karim                    Dragon mart 1           06:33 PM, 26th Mar                     Nurul Karim                    JB 2 gate shop kj 25           06:33 PM, 26th Mar                     Nurul Karim                    If can’t deliver please cancel it refund money thanks           06:33 PM, 26th Mar                   Abdulqader                   We will do our best to arrange the delivery asap.           06:36 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:37 PM, 26th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:39 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5928674