Subject: Ticket Assigned - Conversation with T Y
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 14:23:20 +0000 (UTC)

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with T Y T Y                    Hi           06:09 PM, 26th Mar                     T Y                    If i have credit online can i take it cach back           06:09 PM, 26th Mar                   Abdulqader                    Hi Taiba , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:09 PM, 26th Mar                   Abdulqader                   Accept our apologies, Please note that we do not have the service of transferring My credit money at the moment.           06:10 PM, 26th Mar                     T Y                    Ok  There time for the credit to expire           06:11 PM, 26th Mar                   Abdulqader                   my credit money has no expiry date.           06:11 PM, 26th Mar                     T Y                    Thank you           06:12 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:12 PM, 26th Mar                     T Y                    Why you put charge for delivery           06:12 PM, 26th Mar                     T Y                    Before it was free           06:12 PM, 26th Mar                   Abdulqader                   Delivery is free on orders of KWD 20 and above. If your total order value is less than KWD 20, you will be charged KWD 2 for delivery.           06:14 PM, 26th Mar                     T Y                    Ok thanks           06:14 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:14 PM, 26th Mar                     T Y                    Last question           06:15 PM, 26th Mar                     T Y                    Can i use my credit on the shop           06:15 PM, 26th Mar                     T Y                    ?!           06:15 PM, 26th Mar                   Abdulqader                   You can use your my credit account in your online purchase only.           06:15 PM, 26th Mar                     T Y                    Its my money already  Why I can’t use it on the store           06:16 PM, 26th Mar                   Abdulqader                   We are truly sorry But for online orders, you can only use credit online.           06:18 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:19 PM, 26th Mar                     T Y                    I will complain for this for customer service           06:19 PM, 26th Mar                   Abdulqader                   We sincerely apologize for any inconvenience caused to you. This is surely not the experience we want our customers to have when they shop with us.           06:21 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:21 PM, 26th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:23 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5928641