Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 13:55:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I should have a delivery today but no one delivered my order           05:36 PM, 26th Mar                   Abdulqader                   May I know your name, please?           05:38 PM, 26th Mar                     User                    Lulwa           05:39 PM, 26th Mar                     User                    they contacted me regarding the order to confirm delivery on Wednesday           05:40 PM, 26th Mar                   Abdulqader                   Hi Lulwa, Good Evening. Thank you for contacting HomeCentre. My name is Kader. I will be happy to assist you.           05:41 PM, 26th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           05:41 PM, 26th Mar                     User                    Sure just a second           05:41 PM, 26th Mar                     User                    8420496418           05:42 PM, 26th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:43 PM, 26th Mar                     User                    sure no problem           05:43 PM, 26th Mar                   Abdulqader                   Is this contact number correct +96599424252?             05:44 PM, 26th Mar                     User                    correct           05:44 PM, 26th Mar                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:45 PM, 26th Mar                     User                    Do you know when they will be delivering the item           05:46 PM, 26th Mar                   Abdulqader                   We will do our best to arrange the delivery asap           05:48 PM, 26th Mar                     User                    thank you           05:49 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:50 PM, 26th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with HomeCentre  Have a wonderful day.           05:53 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5928526