Subject: Ticket Assigned - Conversation with Hanin
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 10:32:30 +0000 (UTC)

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hanin Hanin                    Hi           02:14 PM, 26th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:14 PM, 26th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:14 PM, 26th Mar                     Hanin                    1           02:14 PM, 26th Mar                   Centrepoint UAE whatsapp bot                    Hello Hanin , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:14 PM, 26th Mar                     Hanin                             02:14 PM, 26th Mar                   Centrepoint UAE whatsapp bot                    Hi Hanin , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            02:14 PM, 26th Mar                     Hanin                    5           02:14 PM, 26th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:14 PM, 26th Mar                     Hanin                    Ok           02:16 PM, 26th Mar                   Abdulqader                    Hi Hanin, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           02:19 PM, 26th Mar                     Hanin                    Hi           02:20 PM, 26th Mar                     Hanin                             02:20 PM, 26th Mar                     Hanin                    I ordered console an i received like this           02:20 PM, 26th Mar                     Hanin                    No installation??           02:20 PM, 26th Mar                     Hanin                    And even there is no manual           02:20 PM, 26th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           02:20 PM, 26th Mar                     Hanin                    Ok           02:20 PM, 26th Mar                   Abdulqader                   We can see that you are contacting us regarding your order 9421728135?           02:23 PM, 26th Mar                     Hanin                    Yes           02:24 PM, 26th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you. After checking with you items in order number () we found that non of your items comes under the items which need installation from our end for that we advise you to follow the instillation guide given alone with the items.           02:27 PM, 26th Mar                     Hanin                    Th ere is no installaion guide           02:27 PM, 26th Mar                   Abdulqader                   please provide us the photo of the item.           02:29 PM, 26th Mar                     Hanin                             02:29 PM, 26th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team to check the issue asao.           02:30 PM, 26th Mar                     Hanin                    Ok thx           02:30 PM, 26th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           02:30 PM, 26th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           02:32 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5927198