Subject: New Reply Received - Order not arrived
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 08:19:46 +0000 (UTC)

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Order not arrived  Ticket comment <div dir="auto">It solved already </div>
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<div>On Sun, 26 Mar 2023 at 12:18 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5917221</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5917221<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
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<div dir="ltr">Hi Ahmed,<br><br>Thank you for reaching out to Babyshop and giving us the opportunity to help you.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>After checking with you on item in order number 9421423640 we found that non of your items comes under the items which need installation from our end for that we advise you to follow the instillation guide given alone with the items.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span dir="ltr">Babyshop </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5917221