Subject: Ticket Assigned - Conversation with Faisal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 13:52:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Faisal Faisal                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  faisal Bot:  Hi faisal, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Paid by debit card "NAPS"- card issuer may take an additional 2-15 business days to process the transaction.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97477400069            05:35 PM, 25th Mar                     Faisal                    Hellllo           05:35 PM, 25th Mar                     Faisal                    Uve mentioned ramadan 50% off , and when we wasted our time u r saying on selected products !! Which are those selected products ?           05:36 PM, 25th Mar                     Faisal                    R u there           05:36 PM, 25th Mar                     Faisal                    Helllioo           05:36 PM, 25th Mar                     Faisal                    Helllo           05:37 PM, 25th Mar                     Faisal                    Helllooo           05:37 PM, 25th Mar                     Faisal                    Helllloo           05:37 PM, 25th Mar                     Faisal                    Hellllo           05:37 PM, 25th Mar                     Faisal                    Helllllo           05:37 PM, 25th Mar                     Faisal                    Hellllo           05:37 PM, 25th Mar                     Faisal                    Helllllo           05:37 PM, 25th Mar                     Faisal                    Trust me im fasting or would have screwed ur service with very nice words !!! Stupid service           05:37 PM, 25th Mar                   Abdulqader                    Hi Faisal, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:41 PM, 25th Mar                   Abdulqader                   We sincerely apologize for the issue that you are facing however, please provide us the Screenshot Of The offer  so that we can investigate further and assist you accordingly with this.           05:45 PM, 25th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:47 PM, 25th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:49 PM, 25th Mar                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:52 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5923634