Subject: Ticket Assigned - Conversation with Geethika
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 13:29:43 +0000 (UTC)

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Geethika Geethika                    Hi           05:05 PM, 25th Mar                   Abdulqader                    Hi Geethika, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:10 PM, 25th Mar                   Abdulqader                   We can see that you are contacting us regarding your order 9421783777?           05:13 PM, 25th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:15 PM, 25th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:17 PM, 25th Mar                     Geethika                    Hi I’m trying to return one of the product but it’s asking me to return all the products           05:17 PM, 25th Mar                     Geethika                    Could you help me with that           05:18 PM, 25th Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           05:20 PM, 25th Mar                     Geethika                    Shirred peplum top with ruffles and long puff sleeves  Colour- Pink           05:20 PM, 25th Mar                     Geethika                    Only this product I would like to return           05:21 PM, 25th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:24 PM, 25th Mar                     Geethika                    Ok           05:24 PM, 25th Mar                   Abdulqader                   We would like to inform you that a new return request has been created on 3/25/23 Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           05:25 PM, 25th Mar                     Geethika                    Okay           05:26 PM, 25th Mar                     Geethika                    And can I know the amount to be refunded?           05:26 PM, 25th Mar                     Geethika                    Will I get any message or email regarding the confirmation of the return?           05:26 PM, 25th Mar                   Abdulqader                   You can also track the order via the LMG website through the following link: https://bit.ly/3v0Daf7 Through the tracking number: ​RP032523003296.           05:27 PM, 25th Mar                   Abdulqader                   the amount you paid online will be refunded back to your original payment method within 7-14 working days.           05:27 PM, 25th Mar                     Geethika                    Ok thank you           05:28 PM, 25th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:28 PM, 25th Mar                     Geethika                    Nothing else           05:29 PM, 25th Mar                     Geethika                    Thank you so much           05:29 PM, 25th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:29 PM, 25th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5923542