Subject: Note Added - [#5841943] item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 22:08:49 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5841943    Subject:  item   Requester: Mariyam Milofa    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMC0ED34DD21724F6B92B6AB26AB49B8A1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Check on your end &amp; tell why order was cancelled.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">We cant deliver the goods once order is cancelled.</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, 24 March 2023 11:46 AM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5841943] - item</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,</span><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
Kindly update us on the below, thank you for your help!<br>
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With reference to <br>
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Date :  Mar 13, 2023<br>
Order ID : 9419267514<br>
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Date :  Mar 13, 2023<br>
Order ID : 9419429094<br>
Item : 165059428 Giggles Archie Reversible Chrome Baby Stroller with Canopy<br>
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The customer placed two separate orders for the same item on different dates, but both orders were cancelled, despite the fact that the item is still available online. <br>
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The customer reached out to us, was upset, and asked for an explanation since the item was still in stock.</span><span style="font-size:10.5pt;font-family:-Apple-System">
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<span style="font-size:10.5pt;font-family:-Apple-System;color:#183247"><br>
Thank You,<br>
Centrepoint Support Team</span><span style="font-size:10.5pt;font-family:-Apple-System"> </span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Thu, 23 Mar at 1:50 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team <br>
Kindly update us on the below, thank you for your help!<br>
<br>
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With reference to <br>
<br>
Date :  Mar 13, 2023<br>
Order ID : 9419267514<br>
<br>
Date :  Mar 13, 2023<br>
Order ID : 9419429094<br>
Item : 165059428 Giggles Archie Reversible Chrome Baby Stroller with Canopy<br>
<br>
<br>
The customer placed two separate orders for the same item on different dates, but both orders were cancelled, despite the fact that the item is still available online. <br>
<br>
The customer reached out to us, was upset, and asked for an explanation since the item was still in stock.<br>
Thank You,<br>
Centrepoint Support Team</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5841943:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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