Subject: Ticket Assigned - Conversation with Sujith Kumar
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 15:08:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sujith Kumar Sujith Kumar                    Hi           06:50 PM, 24th Mar                     Sujith Kumar                             06:51 PM, 24th Mar                   Abdulqader                    Hi Sujith, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:52 PM, 24th Mar                     Sujith Kumar                    I want to change the return of cash to sukran pay           06:52 PM, 24th Mar                     Sujith Kumar                    I want to back to my Apple Pay           06:52 PM, 24th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:53 PM, 24th Mar                     Sujith Kumar                    Ok           06:53 PM, 24th Mar                   Abdulqader                   We would like to inform you that a new return request has been created on 3/24/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           06:55 PM, 24th Mar                     Sujith Kumar                    Ya it’s ok           06:55 PM, 24th Mar                   Abdulqader                   The amount you paid online will be refunded back to your original payment method           06:55 PM, 24th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:55 PM, 24th Mar                     Sujith Kumar                    But don’t want to pay to sukran card           06:55 PM, 24th Mar                     Sujith Kumar                    I want to repay to my card           06:55 PM, 24th Mar                     Sujith Kumar                    I have clicked option of payback to sukran card           06:56 PM, 24th Mar                   Abdulqader                   Yes will be refunded to APPLE_PAY           06:56 PM, 24th Mar                     Sujith Kumar                    No I have clicked in sukran pay           06:56 PM, 24th Mar                     Sujith Kumar                    Accidentally           06:56 PM, 24th Mar                     Sujith Kumar                    That’s why need to change to Apple Pay           06:56 PM, 24th Mar                   Abdulqader                   We have already edited the change of refund.           06:57 PM, 24th Mar                     Sujith Kumar                    Can I get some confirmation           06:57 PM, 24th Mar                     Sujith Kumar                    Please           06:57 PM, 24th Mar                     Sujith Kumar                    Like screen shot or ref number           06:57 PM, 24th Mar                   Abdulqader                   You can check your email [email-masked]           06:58 PM, 24th Mar                     Sujith Kumar                    Ok let me check           06:58 PM, 24th Mar                     Sujith Kumar                    I checked no email           06:59 PM, 24th Mar                     Sujith Kumar                    Could you resend           06:59 PM, 24th Mar                   Abdulqader                   Don't worry we have already changed the refund amount and the amount will be refunded to your Apple Pay.           07:01 PM, 24th Mar                     Sujith Kumar                    No emails from max           07:01 PM, 24th Mar                   Abdulqader                   Kindly note the return request has been cancelled please try to make a new return request by your side           07:02 PM, 24th Mar                     Sujith Kumar                    Ok dear           07:03 PM, 24th Mar                     Sujith Kumar                    Thank you           07:03 PM, 24th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:03 PM, 24th Mar                     Sujith Kumar                    Nothing thank you  Any promo code for online purchase           07:04 PM, 24th Mar                   Abdulqader                   we regularly run offers and promotions on www.maxfashion.com. Keep checking the site for new offers, or simply sign up for our newsletter and get information about the latest deals delivered to your inbox.           07:05 PM, 24th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:06 PM, 24th Mar                     Sujith Kumar                    Nothing  Thank you           07:06 PM, 24th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:08 PM, 24th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5919482