Subject: Ticket Assigned - Conversation with Beenish
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 16:06:44 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Beenish Beenish                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi beenish, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:50 PM, 23rd Mar                     Beenish                    Anybody there           07:52 PM, 23rd Mar                   Abdulqader                    Hi Beenish, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:56 PM, 23rd Mar                   Abdulqader                   We can see that you are contacting us regarding your order 9420453086?           08:00 PM, 23rd Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           08:02 PM, 23rd Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           08:04 PM, 23rd Mar                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:06 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5915451