Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Mar 2023 14:41:49 +0000 (UTC)

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Jessica Loren Lee                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi jessica loren lee, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421252501 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032223000574     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:34 PM, 23rd Mar                   Abdulqader                    Hi Jessica, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:34 PM, 23rd Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:34 PM, 23rd Mar                     Jessica Loren Lee                    your delivery service no updats no call s           06:34 PM, 23rd Mar                     Jessica Loren Lee                    extremely poor service           06:35 PM, 23rd Mar                     Jessica Loren Lee                    order have to delivery yesterday           06:35 PM, 23rd Mar                   Abdulqader                   Is this contact number correct +971522433559?             06:35 PM, 23rd Mar                     Jessica Loren Lee                    still no updates nothing from your end this is good way disatisfied your customers           06:36 PM, 23rd Mar                     Jessica Loren Lee                    yes mine contact number           06:36 PM, 23rd Mar                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:37 PM, 23rd Mar                     Jessica Loren Lee                    i make order to for same day delivery           06:38 PM, 23rd Mar                     Jessica Loren Lee                    to gift somones birthday           06:38 PM, 23rd Mar                     Jessica Loren Lee                    i any way i can cancel this order           06:38 PM, 23rd Mar                   Abdulqader                   We will do our best to arrange the delivery asap.           06:40 PM, 23rd Mar                     Jessica Loren Lee                    asap whwn           06:40 PM, 23rd Mar                     Jessica Loren Lee                    because there is no follow up from your end           06:41 PM, 23rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5915331