Subject: Ticket Assigned - Conversation with Hawraa
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 14:32:17 +0000 (UTC)

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hawraa Hawraa                    Hi           06:21 PM, 22nd Mar                     Hawraa                    I want do refund some items           06:21 PM, 22nd Mar                     Hawraa                    And its not possible in the app           06:21 PM, 22nd Mar                     Hawraa                             06:23 PM, 22nd Mar                     Hawraa                             06:23 PM, 22nd Mar                     Hawraa                             06:23 PM, 22nd Mar                   Abdulqader                    Hi Hawraa, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:24 PM, 22nd Mar                     Hawraa                    Hi           06:24 PM, 22nd Mar                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           06:24 PM, 22nd Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           06:24 PM, 22nd Mar                     Hawraa                    Its in the pictures           06:25 PM, 22nd Mar                     Hawraa                    Do you need it in english?           06:25 PM, 22nd Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:25 PM, 22nd Mar                     Hawraa                    Pk           06:25 PM, 22nd Mar                     Hawraa                    Ok           06:25 PM, 22nd Mar                   Abdulqader                   We would like to inform you that a new return request has been created on 3/22/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           06:29 PM, 22nd Mar                     Hawraa                    Thank you           06:29 PM, 22nd Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:29 PM, 22nd Mar                     Hawraa                    That’s it           06:30 PM, 22nd Mar                     Hawraa                    Thank you           06:30 PM, 22nd Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:31 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5910277