Subject: Ticket Assigned - Conversation with Ahmad Montaser
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 13:25:17 +0000 (UTC)

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahmad Montaser Ahmad Montaser                    Good evening           05:12 PM, 22nd Mar                     Ahmad Montaser                    I have an online order from Max in Salmiyq           05:13 PM, 22nd Mar                     Ahmad Montaser                    And I really can't find the time to collect it           05:13 PM, 22nd Mar                     Ahmad Montaser                    Can you deliver it to my house?           05:13 PM, 22nd Mar                     Ahmad Montaser                    Order number is 8418821004           05:14 PM, 22nd Mar                   Abdulqader                    Hi Ahmad , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:18 PM, 22nd Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:18 PM, 22nd Mar                     Ahmad Montaser                    Ok thank you           05:18 PM, 22nd Mar                   Abdulqader                   We have checked you have placed your order as a click and collect and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           05:20 PM, 22nd Mar                   Abdulqader                   Also, the order will be automatically cancelled if not collected within 14 days and the amount will be reversed after 4 -15 days.           05:20 PM, 22nd Mar                     Ahmad Montaser                    Is it cancelled?           05:20 PM, 22nd Mar                     Ahmad Montaser                    How many days left?           05:21 PM, 22nd Mar                   Abdulqader                   Your order ID 8418821004 is now ready for collection. Kindly make sure to have your ID or Passport, during the pickup.           05:21 PM, 22nd Mar                   Abdulqader                   Still you have 5 days           05:21 PM, 22nd Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:22 PM, 22nd Mar                     Ahmad Montaser                    Thanks ?           05:23 PM, 22nd Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:24 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5909789