Subject: Ticket Assigned - Conversation with Soni Sharma
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 22 Mar 2023 12:21:43 +0000 (UTC)

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Soni Sharma Soni Sharma                    Hi           04:10 PM, 22nd Mar                   Abdulqader                    Hi Soni , Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           04:12 PM, 22nd Mar                     Soni Sharma                    I ordered a moon Moses basket with order number 9419659435           04:12 PM, 22nd Mar                     Soni Sharma                    I received a defected one           04:13 PM, 22nd Mar                     Soni Sharma                    I want to return it           04:13 PM, 22nd Mar                     Soni Sharma                    And want my money back           04:13 PM, 22nd Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:14 PM, 22nd Mar                     Soni Sharma                    Ok sure           04:14 PM, 22nd Mar                   Abdulqader                   Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.           04:17 PM, 22nd Mar                   Abdulqader                   As per the policy, (Moon Moses Basket) products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.           04:17 PM, 22nd Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           04:19 PM, 22nd Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           04:21 PM, 22nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5909344