Subject: Ticket Assigned - Conversation with Fiza Baig
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Mar 2023 14:21:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fiza Baig Fiza Baig                    Hi           06:13 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:13 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Hello Fiza Baig , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:13 PM, 20th Mar                     Fiza Baig                    2           06:13 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            06:13 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:13 PM, 20th Mar                     Fiza Baig                    2           06:13 PM, 20th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:13 PM, 20th Mar                     Fiza Baig                    1           06:14 PM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:14 PM, 20th Mar                     Fiza Baig                    [email-masked]           06:14 PM, 20th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:14 PM, 20th Mar                   Abdulqader                    Hi Fiza, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:15 PM, 20th Mar                     Fiza Baig                    Hi           06:15 PM, 20th Mar                     Fiza Baig                    I have a return in process           06:15 PM, 20th Mar                     Fiza Baig                    I have received this message           06:15 PM, 20th Mar                     Fiza Baig                    Pickup of order # 9420371680 Joie Mimzy Snacker High Chair   with the Tracking # RP031923002571 was unsuccessful. Our delivery partner is out for pickup again.           06:15 PM, 20th Mar                     Fiza Baig                    I didn’t receive any call from the pickup team           06:16 PM, 20th Mar                   Abdulqader                   We sincerely apologize for any inconvenience however, please note the courier partner may take up to3 - 5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you:+971556945348           06:16 PM, 20th Mar                     Fiza Baig                    Yet the message says the pickup was unsuccessful           06:16 PM, 20th Mar                   Abdulqader                   If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           06:16 PM, 20th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:18 PM, 20th Mar                     Fiza Baig                    Sure thanks           06:18 PM, 20th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:20 PM, 20th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5899002