Subject: Ticket Assigned - Conversation with Nouf
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 14:31:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nouf Nouf                    Hello           06:13 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:13 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    Hello Nouf , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:13 PM, 19th Mar                     Nouf                    Connect me to ur agent please           06:13 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    Hi Nouf , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            06:13 PM, 19th Mar                     Nouf                    5           06:14 PM, 19th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:14 PM, 19th Mar                     Nouf                    Important           06:14 PM, 19th Mar                   Abdulqader                    Hi Nouf, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:15 PM, 19th Mar                     Nouf                    Hey Kader again           06:15 PM, 19th Mar                     Nouf                    Please tell your delivery guy to bot cancel my shipment           06:15 PM, 19th Mar                     Nouf                    I didn’t confirm to cancel he wants to cancel by himself           06:15 PM, 19th Mar                     Nouf                             06:16 PM, 19th Mar                     Nouf                              06:16 PM, 19th Mar                     Nouf                             06:16 PM, 19th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:17 PM, 19th Mar                     Nouf                    Alright           06:17 PM, 19th Mar                   Abdulqader                   Your order is supposed to be delivered 20/03/2023           06:18 PM, 19th Mar                     Nouf                    That’s the point           06:18 PM, 19th Mar                     Nouf                    He came early           06:18 PM, 19th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.Your request has been submitted to the concerned team. We will contact you if there is any new information.           06:19 PM, 19th Mar                     Nouf                    I told him I have an important appointment           06:19 PM, 19th Mar                     Nouf                    He said he will cancel           06:19 PM, 19th Mar                     Nouf                    +971 52 600 2067           06:20 PM, 19th Mar                     Nouf                    His number           06:21 PM, 19th Mar                   Abdulqader                   Please accept our apologies for the inconvenience caused to you. We know that this is not the ideal experience for you while shopping with us,We take matters like these very seriously. We have now forwarded the feedback to our concern team and they are surely going to take a strict action on this.           06:22 PM, 19th Mar                     Nouf                    That really made me so mad           06:22 PM, 19th Mar                     Nouf                    Anyways           06:23 PM, 19th Mar                     Nouf                    I hope my order doesn’t get canceled           06:23 PM, 19th Mar                     Nouf                    Because i payed online           06:23 PM, 19th Mar                     Nouf                    If not I would’ve canceled already because he’s so ride           06:23 PM, 19th Mar                     Nouf                    Rude           06:23 PM, 19th Mar                   Abdulqader                   We’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email.           06:26 PM, 19th Mar                     Nouf                    Okay           06:27 PM, 19th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:28 PM, 19th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:30 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5883489