Subject: Ticket Assigned - Conversation with Rasika
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 13:31:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rasika Rasika                    Hi           05:12 PM, 19th Mar                     Rasika                    I just tried to place order and went to payment           05:12 PM, 19th Mar                     Rasika                             05:13 PM, 19th Mar                     Rasika                    But it showed me payment error           05:13 PM, 19th Mar                     Rasika                    But is already taken from card but order was not confirmed           05:13 PM, 19th Mar                     Rasika                    Thank you for using your card ending 000 for AED 51.00 at LANDMARK RETAIL INVEST on 19-MAR-2023 05:09 PM. Avl.Limit: AED           05:14 PM, 19th Mar                     Rasika                             05:16 PM, 19th Mar                   Abdulqader                    Hi Rasika, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:20 PM, 19th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:22 PM, 19th Mar                     Rasika                    Please its urgent as its clear that amount has went from my card but i have no confirmed orders           05:24 PM, 19th Mar                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9420765077 with amount AED51.00) was placed on Mar19, 2023.Please note the expected delivery date on20-03-2023.           05:25 PM, 19th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:28 PM, 19th Mar                     Rasika                    Okay           05:28 PM, 19th Mar                     Rasika                    Thanks now its showing           05:29 PM, 19th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:31 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5880339