Subject: Ticket Assigned - Conversation with sowmya shetty
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 13:27:43 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sowmya shetty sowmya shetty                             05:05 PM, 19th Mar                     sowmya shetty                    Enable to purchase           05:05 PM, 19th Mar                   Abdulqader                    Hi sowmya, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:06 PM, 19th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:08 PM, 19th Mar                     sowmya shetty                    Mohamed was assisting earlier           05:08 PM, 19th Mar                   Abdulqader                   As we can see your order  9420755423is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           05:09 PM, 19th Mar                     sowmya shetty                    Can you please call           05:09 PM, 19th Mar                     sowmya shetty                    Because I am struggling from 1hour           05:10 PM, 19th Mar                     sowmya shetty                             05:10 PM, 19th Mar                     sowmya shetty                    See your team messaged earlier           05:10 PM, 19th Mar                     sowmya shetty                    Kindly check the previous history and reply us           05:11 PM, 19th Mar                   Abdulqader                   Kindly wait for a few hours as the order is still under verification for payment and we cannot see the details of your order           05:12 PM, 19th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:13 PM, 19th Mar                     sowmya shetty                    Yes I have           05:13 PM, 19th Mar                     sowmya shetty                    I want my order confirmation and shukran amount           05:14 PM, 19th Mar                     sowmya shetty                    Gift voucher is not valid now as it says this no is not valid           05:15 PM, 19th Mar                   Abdulqader                   Please note that you have used Gift voucher the on this order 9420755423 Please wait for few hours to be confirmed or cancelled the order           05:19 PM, 19th Mar                     sowmya shetty                    If the order is cancelled what about my gift card and shukran amount will it be refunded??           05:20 PM, 19th Mar                   Abdulqader                   Yes will be refunded back           05:21 PM, 19th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:24 PM, 19th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:27 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5880187