Subject: Ticket Assigned - Conversation with Nouf
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 13:23:21 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nouf Nouf                    Hello           05:06 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:06 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:06 PM, 19th Mar                     Nouf                    Good evening           05:06 PM, 19th Mar                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           05:07 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:07 PM, 19th Mar                     Nouf                    This is Nouf           05:07 PM, 19th Mar                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           05:07 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:07 PM, 19th Mar                     Nouf                    1           05:07 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    Hello Nouf , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:07 PM, 19th Mar                     Nouf                    1           05:07 PM, 19th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           05:07 PM, 19th Mar                     Nouf                    9420663860           05:07 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    If you wish to cancel your order, please flow below link.      During sales, your order may take longer to arrive.            05:07 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:07 PM, 19th Mar                     Nouf                    May I know when the shipment will arrive?           05:08 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:08 PM, 19th Mar                     Nouf                    2           05:08 PM, 19th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:08 PM, 19th Mar                     Nouf                    1           05:08 PM, 19th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:08 PM, 19th Mar                     Nouf                    [email-masked]           05:08 PM, 19th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:08 PM, 19th Mar                   Abdulqader                    Hi Nouf, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:09 PM, 19th Mar                     Nouf                    Hey Kader           05:09 PM, 19th Mar                     Nouf                    So I was wondering if I can pick up my shipment ?           05:10 PM, 19th Mar                     Nouf                    I’m going to the mall. Is that possible?           05:10 PM, 19th Mar                     Nouf                    It says order have been out for delivery idk should I wait for it           05:11 PM, 19th Mar                     Nouf                    No one called           05:11 PM, 19th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:13 PM, 19th Mar                   Abdulqader                   We have checked you have placed your order as home delivery and we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           05:15 PM, 19th Mar                     Nouf                    Alright           05:15 PM, 19th Mar                     Nouf                    So when do I expect the order to arrive?           05:15 PM, 19th Mar                   Abdulqader                   We have checked and we would like to inform you that the following order number: (9420663860) was placed on Mar 19, 2023.Please note the expected delivery date on 20-03-2023.           05:19 PM, 19th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:21 PM, 19th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:22 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5879946