Subject: Ticket Assigned - Conversation with MerandaKerr
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 13:06:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with MerandaKerr MerandaKerr                    Hi           04:35 PM, 19th Mar                   Abdulqader                    Hi MerandaKerr, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           04:37 PM, 19th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:39 PM, 19th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:42 PM, 19th Mar                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:44 PM, 19th Mar                     MerandaKerr                    Hi           04:45 PM, 19th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:47 PM, 19th Mar                     MerandaKerr                    Yeah           04:47 PM, 19th Mar                     MerandaKerr                    Just want to make a follow-up on my order.           04:47 PM, 19th Mar                     MerandaKerr                    I missed the call from the driver yesterday, and I was expecting that he would call me back today, but he did not.           04:49 PM, 19th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:51 PM, 19th Mar                   Abdulqader                   Your request has been submitted to the concerned team. We will contact you if there is any new information. Thanks for your cooperation and understanding with us.           04:54 PM, 19th Mar                   Abdulqader                   Is this contact number correct +971562272657?             04:54 PM, 19th Mar                     MerandaKerr                    Yes that's my number.           04:55 PM, 19th Mar                     MerandaKerr                    But I can't attend the call around 8pm to 5am because it's my working hours. So please bear with me.           04:57 PM, 19th Mar                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            05:00 PM, 19th Mar                     MerandaKerr                    Thank you, just kindly do the needful. I'll be waiting for an update.           05:01 PM, 19th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:01 PM, 19th Mar                     MerandaKerr                    Nope. Nothing else.           05:02 PM, 19th Mar                     MerandaKerr                    Thank you so much.           05:02 PM, 19th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:05 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5879011