Subject: Ticket Assigned - Conversation with Abdurrahman
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 19 Mar 2023 11:50:57 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdurrahman Abdurrahman                    Hello           03:41 PM, 19th Mar                     Abdurrahman                    Please I have complaint about my shukran pay           03:41 PM, 19th Mar                     Abdurrahman                    I can’t seem to redeem my points           03:42 PM, 19th Mar                   Abdulqader                    Hi Abdurrahman, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           03:42 PM, 19th Mar                     Abdurrahman                    Hi Kader           03:43 PM, 19th Mar                   Abdulqader                   We sincerely apologize for the issue that you are facing however, please provide us the Screenshot Of The Issue so that we can investigate further and assist you accordingly with this.           03:45 PM, 19th Mar                     Abdurrahman                    Ok           03:45 PM, 19th Mar                     Abdurrahman                    This is what it keeps showing me           03:46 PM, 19th Mar                   Abdulqader                   we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           03:46 PM, 19th Mar                   Abdulqader                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance: - email address : - Country of access - type of device used - Application version.           03:47 PM, 19th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           03:48 PM, 19th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           03:50 PM, 19th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5875633