Subject: Ticket Assigned - app issue
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 15:58:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  app issue Aniza                    Hello           07:44 PM, 18th Mar                   Abdulqader                    Hi Aniza, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           07:45 PM, 18th Mar                     Aniza                    I have not received my credit money refund           07:45 PM, 18th Mar                     Aniza                    Plz check           07:45 PM, 18th Mar                     Aniza                    my email is  [email-masked]           07:45 PM, 18th Mar                     Aniza                    My account is with same mobile number           07:46 PM, 18th Mar                     Aniza                    Plz check           07:46 PM, 18th Mar                     Aniza                    My refund was of 10 kd           07:46 PM, 18th Mar                   Abdulqader                   We can see that you are contacting us regarding your order 8418616118?           07:47 PM, 18th Mar                     Aniza                    Yes           07:47 PM, 18th Mar                     Aniza                    N           07:47 PM, 18th Mar                     Aniza                             07:48 PM, 18th Mar                     Aniza                    8418503354           07:48 PM, 18th Mar                     Aniza                    Two orders           07:49 PM, 18th Mar                     Aniza                    Kindly check           07:49 PM, 18th Mar                   Abdulqader                   8418503354- We would like to inform you that we have processed the refund of the amount (KWD 6.38) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           07:49 PM, 18th Mar                     Aniza                    Its not showing           07:50 PM, 18th Mar                     Aniza                    Its showing 0 kw           07:50 PM, 18th Mar                     Aniza                             07:50 PM, 18th Mar                     Aniza                    N its not showing in the check out as well           07:51 PM, 18th Mar                   Abdulqader                   Is this email ID correct    [email-masked]?             07:51 PM, 18th Mar                     Aniza                    For two orders it shoud be 10           07:51 PM, 18th Mar                     Aniza                    Yes           07:51 PM, 18th Mar                     Aniza                    It was showing early but not now           07:52 PM, 18th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team to check the issue asap.           07:52 PM, 18th Mar                     Aniza                    Ok           07:53 PM, 18th Mar                   Abdulqader                   we will be on touch with you and contact you on your email           07:53 PM, 18th Mar                     Aniza                    My credit refund was 10 kd for two items ..           07:53 PM, 18th Mar                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           07:54 PM, 18th Mar                     Aniza                    Ok           07:55 PM, 18th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:55 PM, 18th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:58 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5869877