Subject: Ticket Assigned - Conversation with Rubeena Masroor Khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 14:42:20 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rubeena Masroor Khan Rubeena Masroor Khan                    hi           06:21 PM, 18th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:21 PM, 18th Mar                   Centrepoint UAE whatsapp bot                    Hello Rubeena Masroor Khan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:21 PM, 18th Mar                     Rubeena Masroor Khan                    2           06:21 PM, 18th Mar                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            06:21 PM, 18th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:21 PM, 18th Mar                     Rubeena Masroor Khan                    2           06:21 PM, 18th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:21 PM, 18th Mar                     Rubeena Masroor Khan                    1           06:21 PM, 18th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:21 PM, 18th Mar                     Rubeena Masroor Khan                    [email-masked]           06:22 PM, 18th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:22 PM, 18th Mar                     Rubeena Masroor Khan                             06:23 PM, 18th Mar                   Abdulqader                    Hi Rubeena, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:28 PM, 18th Mar                     Rubeena Masroor Khan                    kader           06:28 PM, 18th Mar                     Rubeena Masroor Khan                    hello           06:28 PM, 18th Mar                     Rubeena Masroor Khan                    i have an issue           06:29 PM, 18th Mar                     Rubeena Masroor Khan                    regarding return           06:29 PM, 18th Mar                     Rubeena Masroor Khan                             06:29 PM, 18th Mar                     Rubeena Masroor Khan                    this is my order number           06:29 PM, 18th Mar                     Rubeena Masroor Khan                    from this i placed return request of 6 items           06:29 PM, 18th Mar                     Rubeena Masroor Khan                    now the pickup guy came i gave him 5 items           06:30 PM, 18th Mar                     Rubeena Masroor Khan                             06:30 PM, 18th Mar                     Rubeena Masroor Khan                    this 1 shirt i don't want to return as its return was placed by mistake           06:31 PM, 18th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:33 PM, 18th Mar                     Rubeena Masroor Khan                    ok           06:34 PM, 18th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.We have forwarded your query to the concerned team to check the issue asap.           06:38 PM, 18th Mar                     Rubeena Masroor Khan                    ok           06:38 PM, 18th Mar                     Rubeena Masroor Khan                    what i need to do next??           06:38 PM, 18th Mar                     Rubeena Masroor Khan                    i give rest 5 items to the pickup guy           06:38 PM, 18th Mar                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           06:40 PM, 18th Mar                     Rubeena Masroor Khan                    ok           06:40 PM, 18th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:41 PM, 18th Mar                     Rubeena Masroor Khan                    no           06:41 PM, 18th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:42 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5869496