Subject: Ticket Assigned - Conversation with Safia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 15:26:17 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Safia Safia                    Hello           07:14 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:14 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Hello Safia , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:14 PM, 17th Mar                     Safia                    1           07:15 PM, 17th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:15 PM, 17th Mar                     Safia                    9420036034           07:15 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            07:15 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:15 PM, 17th Mar                     Safia                    2           07:15 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:15 PM, 17th Mar                     Safia                    1           07:15 PM, 17th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:15 PM, 17th Mar                     Safia                    [email-masked]           07:16 PM, 17th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:16 PM, 17th Mar                   Abdulqader                    Hi Safia, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:16 PM, 17th Mar                     Safia                    Hi           07:16 PM, 17th Mar                     Safia                    I placed this order yerterday, it was showing the order will be ready to collect by 17th.           07:17 PM, 17th Mar                     Safia                    I want to urgently!!           07:17 PM, 17th Mar                     Safia                    9420036034 (order number)           07:17 PM, 17th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:18 PM, 17th Mar                     Safia                    Yes plz           07:18 PM, 17th Mar                   Abdulqader                   We have checked and we would like to inform you that the following order number:9420036034 was placed on Mar 16, 2023 Please note the estimated date to pick up the order is 18-03-2023. You’ll receive an SMS and an email when your order is ready for collection.           07:19 PM, 17th Mar                     Safia                    Can it be quick on request?           07:19 PM, 17th Mar                     Safia                    As I need it now!!           07:20 PM, 17th Mar                   Abdulqader                   We will do our best to arrange the order asap.           07:21 PM, 17th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:23 PM, 17th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:26 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5864856