Subject: Ticket Assigned - Conversation with Salima
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 13:36:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Salima Salima                             05:23 PM, 17th Mar                     Salima                    Still nothing           05:23 PM, 17th Mar                   Abdulqader                    Hi Salima, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:24 PM, 17th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:27 PM, 17th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.Currently, the concerned team is working on your query, and we will update you as soon as we hear back from them.           05:30 PM, 17th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:30 PM, 17th Mar                     Salima                    I want to know if the expired status cashback will be removed and how much time will it take           05:31 PM, 17th Mar                     Salima                    Its already a week the issue persists           05:31 PM, 17th Mar                   Abdulqader                   Please accept our sincere apologies for this.Please note that we will contact you through your email once we get any updates.           05:32 PM, 17th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:34 PM, 17th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:36 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5864428