Subject: Ticket Assigned - Conversation with ربيعه ?
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 13:19:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ربيعه ? ربيعه ?                    Hello..           05:05 PM, 17th Mar                   Abdulqader                    Hi Rabieuh, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:07 PM, 17th Mar                     ربيعه ?                    I just received my order.. And the size is very huge.. I would like to exchange           05:08 PM, 17th Mar                     ربيعه ?                    How can I do that?           05:08 PM, 17th Mar                   Abdulqader                   Please know that in order to exchange the item, you can return your Max  product to a MAxstore, and use your cash refund or Credit Note to buy similar or new product right away.           05:10 PM, 17th Mar                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           05:10 PM, 17th Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           05:10 PM, 17th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:12 PM, 17th Mar                     ربيعه ?                    Full Length Anti-Pilling Leggings with Elasticised Waistband  Size 4XL colour Black           05:13 PM, 17th Mar                     ربيعه ?                    I need it in small size..           05:13 PM, 17th Mar                   Abdulqader                   Kindly note to exchange the item, you can return your Max product to a MAxstore, and use your cash refund or Credit Note to buy similar or new product           05:14 PM, 17th Mar                     ربيعه ?                    Okay ??           05:15 PM, 17th Mar                     ربيعه ?                    Till when I have time to exchange or refund ?           05:15 PM, 17th Mar                   Abdulqader                   within 14 days from receiving the order           05:16 PM, 17th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:17 PM, 17th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:19 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5864340