Subject: Ticket Assigned - Conversation with Hadeel
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 14:04:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hadeel Hadeel                    Hello           05:42 PM, 16th Mar                   Abdulqader                    Hi Hadeel, Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           05:45 PM, 16th Mar                     Hadeel                    I have a complain           05:45 PM, 16th Mar                     Hadeel                    I have ordered on 13/3           05:46 PM, 16th Mar                     Hadeel                    From yesterday its showing out for delivery           05:46 PM, 16th Mar                     Hadeel                    Until now I didn’t get my order           05:46 PM, 16th Mar                     Hadeel                    I want to cancel the order and i need my money back !           05:47 PM, 16th Mar                     Hadeel                    As per babyshop policy.. orders will take from 1-2 days to be delivered but its taking more than 3 days !!!           05:48 PM, 16th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:51 PM, 16th Mar                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971509366771           05:51 PM, 16th Mar                     Hadeel                    0509366771           05:52 PM, 16th Mar                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:55 PM, 16th Mar                     Hadeel                    I dont want the order dear           05:58 PM, 16th Mar                     Hadeel                    I want my money back           05:58 PM, 16th Mar                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           06:00 PM, 16th Mar                   Abdulqader                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           06:00 PM, 16th Mar                     Hadeel                    Ok           06:01 PM, 16th Mar                     Hadeel                    Thank you           06:01 PM, 16th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:01 PM, 16th Mar                     Hadeel                    No thanks           06:01 PM, 16th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           06:03 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5860241