Subject: Ticket Assigned - Conversation with Mariam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 13:57:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mariam Mariam                    Hello           05:41 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            05:41 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:41 PM, 16th Mar                     Mariam                    English           05:41 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           05:41 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            05:41 PM, 16th Mar                     Mariam                    1           05:41 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Hello Mariam , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            05:41 PM, 16th Mar                     Mariam                    4           05:42 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Looking for a Centrepoint store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/ae/en/storelocator   Happy shopping!?️             05:42 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:42 PM, 16th Mar                     Mariam                    2           05:42 PM, 16th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             05:42 PM, 16th Mar                     Mariam                    1           05:42 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           05:42 PM, 16th Mar                     Mariam                    [email-masked]           05:43 PM, 16th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           05:43 PM, 16th Mar                     Mariam                    Okay           05:43 PM, 16th Mar                   Abdulqader                    Hi Mariam, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:44 PM, 16th Mar                     Mariam                    Hi Kader           05:44 PM, 16th Mar                     Mariam                    I want to change my order pick up location           05:45 PM, 16th Mar                   Abdulqader                   We are sorry to inform you that as per our policy we won't be able to change your store collection location once the order has been placed successfully.           05:47 PM, 16th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:49 PM, 16th Mar                     Mariam                    No           05:50 PM, 16th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:54 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5860186