Subject: Ticket Assigned - Conversation with Ishrath
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 14:50:39 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ishrath Ishrath                    Hélio           06:14 PM, 15th Mar                     Ishrath                    Wer is my exchange           06:14 PM, 15th Mar                     Ishrath                              06:15 PM, 15th Mar                     Ishrath                             06:18 PM, 15th Mar                     Ishrath                    ???           06:20 PM, 15th Mar                   Abdulqader                    Hi Ishrath, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           06:22 PM, 15th Mar                     Ishrath                    ??           06:23 PM, 15th Mar                     Ishrath                    Any update           06:24 PM, 15th Mar                     Ishrath                    What is this behavior your center point           06:24 PM, 15th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:25 PM, 15th Mar                     Ishrath                             06:25 PM, 15th Mar                     Ishrath                    If you can collect your damaged item or not?           06:26 PM, 15th Mar                   Abdulqader                   First of all, I want to apologize for the experience you’ve had getting with us. It’s not our usual standard and I understand how frustrating this delay must be. I’m sorry you’ve had to spend so much time on this.           06:27 PM, 15th Mar                     Ishrath                    This is not for sorry you will be attentive the damage items how many times I msged you your responsibility is very cheap           06:28 PM, 15th Mar                   Abdulqader                   Currently, the concerned team is working on your query, and we will update you as soon as we hear back from them.           06:28 PM, 15th Mar                     Ishrath                    How many days I want to wait           06:29 PM, 15th Mar                     Ishrath                    This is almost 2 weeks ago           06:29 PM, 15th Mar                     Ishrath                    This is too much           06:29 PM, 15th Mar                     Ishrath                    This is first time like this in your center point           06:30 PM, 15th Mar                     Ishrath                    I want reply my payment very soon . Otherwise I will complain in your head office           06:31 PM, 15th Mar                     Ishrath                    You want collect your item tomorrow           06:31 PM, 15th Mar                   Abdulqader                   Your disappointment is highly understandable. We are aware of the concern and we are working on the same on priority. Please allow us some time and we will get back to you soon with an update.           06:32 PM, 15th Mar                     Ishrath                    I can’t wait anymore please this is my last request.!!!           06:32 PM, 15th Mar                     Ishrath                    No more time I need tomorrow will be your agent collect the item  I hope you are doing well           06:33 PM, 15th Mar                   Abdulqader                   Please be assured that We will do our best to arrange to collect your item tomorrow.           06:37 PM, 15th Mar                   Abdulqader                   Again, I’m sorry it took us so long to get to this solved.           06:38 PM, 15th Mar                     Ishrath                    Is it possible to complain ministry of economy           06:38 PM, 15th Mar                     Ishrath                    This is like a scam           06:39 PM, 15th Mar                   Abdulqader                   We’ll do our best to sort this out quickly.           06:41 PM, 15th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:43 PM, 15th Mar                     Ishrath                    I will wait until tomorrow if I don’t get a valuable respond I will file the case           06:44 PM, 15th Mar                   Abdulqader                   Ok sure we will do the needful.           06:46 PM, 15th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:46 PM, 15th Mar                     Ishrath                    Clear this problem first we are fed up           06:48 PM, 15th Mar                   Abdulqader                   We’re on it - and we’ll do our best to sort this out quickly.           06:50 PM, 15th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:50 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5854542