Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 14:26:34 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to conact someone now           06:01 PM, 15th Mar                     User                    I have delivery for today you said within 9 hours from yesterday and in the morning it was out for delivery where is it now?           06:02 PM, 15th Mar                     User                    No one is answering the phone           06:03 PM, 15th Mar                   Abdulqader                   May I know your name, please?           06:04 PM, 15th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:06 PM, 15th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:09 PM, 15th Mar                     User                    Yes           06:09 PM, 15th Mar                     User                    afnan aldamkhi           06:09 PM, 15th Mar                   Abdulqader                    Hi afnan, Good Evening. Thank you for contacting Home Centre. My name is Kader. I will be happy to assist you.           06:10 PM, 15th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           06:10 PM, 15th Mar                     User                             06:11 PM, 15th Mar                     User                    Here           06:12 PM, 15th Mar                   Abdulqader                   Is this contact number correct +96566926734?             06:14 PM, 15th Mar                     User                    Yes           06:14 PM, 15th Mar                   Abdulqader                   Please accept our sincere apologies for this unexpected delay. Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:15 PM, 15th Mar                     User                    Yes please I ordered because it will take 9 hrs           06:16 PM, 15th Mar                     User                    if it will be delayed for more than 1 hr i’ll cancel my order and i’ll get my money back           06:17 PM, 15th Mar                   Abdulqader                   We will do our best to arrange the delivery asap.           06:18 PM, 15th Mar                     User                    Ok           06:19 PM, 15th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:21 PM, 15th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Home Centre  Have a wonderful day.           06:24 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5854341