Subject: Ticket Assigned - Conversation with Ammar Malik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 15:01:57 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ammar Malik Ammar Malik                    Hi           06:03 PM, 14th Mar                   Abdulqader                    Hi Ammar, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:08 PM, 14th Mar                     Ammar Malik                    9418300755           06:08 PM, 14th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:09 PM, 14th Mar                     Ammar Malik                    Yes take           06:12 PM, 14th Mar                     Ammar Malik                    Already 4 days thers no trace           06:12 PM, 14th Mar                   Abdulqader                   Is this contact number correct +971552030754?             06:13 PM, 14th Mar                     Ammar Malik                    Yes           06:13 PM, 14th Mar                   Abdulqader                   Please accept our sincere apologies for this unexpected delay. Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           06:16 PM, 14th Mar                     Ammar Malik                    Do u have my chat history?           06:16 PM, 14th Mar                     Ammar Malik                    Or should i send           06:16 PM, 14th Mar                     Ammar Malik                    Many agents have sent me           06:17 PM, 14th Mar                   Abdulqader                   We’ll do our best to sort this out quickly.we will be on touch with you and contact you on your email.           06:19 PM, 14th Mar                     Ammar Malik                    When?           06:19 PM, 14th Mar                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           06:22 PM, 14th Mar                     Ammar Malik                    How much time?           06:22 PM, 14th Mar                     Ammar Malik                    Its already a week           06:22 PM, 14th Mar                     Ammar Malik                    You need one month?           06:23 PM, 14th Mar                     Ammar Malik                    Or one year?           06:23 PM, 14th Mar                   Abdulqader                   No not one yearwe will update you on the same as soon as we have received further update from our concerned team.           06:24 PM, 14th Mar                     Ammar Malik                    When           06:24 PM, 14th Mar                     Ammar Malik                    Time?           06:24 PM, 14th Mar                   Abdulqader                   we will be on touch with you and contact you on your email.           06:27 PM, 14th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:28 PM, 14th Mar                     Ammar Malik                    When           06:28 PM, 14th Mar                     Ammar Malik                    Yess           06:28 PM, 14th Mar                   Abdulqader                   Once we get any updates for surely we will update you by your email           06:31 PM, 14th Mar                     Ammar Malik                    When youll get update؟           06:31 PM, 14th Mar                   Abdulqader                   Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.           06:34 PM, 14th Mar                     Ammar Malik                    How much time?           06:34 PM, 14th Mar                   Abdulqader                   We will do our best to have this resolved for you on priority.           06:37 PM, 14th Mar                     Ammar Malik                    When?           06:37 PM, 14th Mar                   Abdulqader                   Asa[           06:37 PM, 14th Mar                   Abdulqader                   Asap           06:37 PM, 14th Mar                     Ammar Malik                    5 mins?           06:37 PM, 14th Mar                   Abdulqader                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:42 PM, 14th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:42 PM, 14th Mar                     Ammar Malik                    Yes           06:43 PM, 14th Mar                     Ammar Malik                    When           06:43 PM, 14th Mar                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           06:49 PM, 14th Mar                     Ammar Malik                    Today?           06:49 PM, 14th Mar                   Abdulqader                   We regret to inform you that we will not be able to specify the time for delivery.we will do our best to arrange the today           06:50 PM, 14th Mar                   Abdulqader                   Thank you for your understanding and cooperation with us           06:50 PM, 14th Mar                     Ammar Malik                    What if he comes late in the night           06:51 PM, 14th Mar                   Abdulqader                   please wait few hours if you don't received the order please inform us.           06:53 PM, 14th Mar                     Ammar Malik                    Then you’ll say again thatbits escalated           06:54 PM, 14th Mar                     Ammar Malik                    Repeat all msgs           06:54 PM, 14th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           06:56 PM, 14th Mar                     Ammar Malik                    Yes           06:56 PM, 14th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:58 PM, 14th Mar                     Ammar Malik                    Yes           06:59 PM, 14th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:00 PM, 14th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:01 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5848082