Subject: Ticket Assigned - Late delivery HC
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 15:23:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery  HC User                    Hello           07:05 PM, 13th Mar                     User                    I have order you told me it will delivered on Saturday           07:05 PM, 13th Mar                     User                    But until now nobody call me to delivere it           07:06 PM, 13th Mar                     User                    Can you check when you will deliver it           07:07 PM, 13th Mar                     User                    or i want to cancel it           07:07 PM, 13th Mar                     User                    And refund my money           07:08 PM, 13th Mar                   Abdulqader                   Hi Anwar , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:11 PM, 13th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:13 PM, 13th Mar                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number: +96566088464           07:14 PM, 13th Mar                     User                    Yes this is my mobile number           07:15 PM, 13th Mar                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:17 PM, 13th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:20 PM, 13th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:23 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5841519