Subject: Ticket Assigned - Conversation with Junaid ali
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 15:11:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Junaid ali Junaid ali                    Hi           06:57 PM, 13th Mar                   Abdulqader                    Hi Junaid, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:59 PM, 13th Mar                     Junaid ali                    I ordered 2 pair of shoes But i think it didn’t fit me           07:00 PM, 13th Mar                     Junaid ali                    I want one number down           07:01 PM, 13th Mar                     Junaid ali                    What is the process           07:01 PM, 13th Mar                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           07:02 PM, 13th Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           07:02 PM, 13th Mar                     Junaid ali                    Can i change shoes at any of your stores ?           07:03 PM, 13th Mar                   Abdulqader                   Please know that in order to exchange the item, you can return your Max  product to a Max  store, and use your cash refund or Credit Note to buy similar or new product right away.           07:07 PM, 13th Mar                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           07:07 PM, 13th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:08 PM, 13th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           07:10 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5841413