Subject: Ticket Assigned - Conversation with F
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 15:10:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with F F                    Hi           06:56 PM, 13th Mar                     F                    I want to return items from my orders           06:56 PM, 13th Mar                   Abdulqader                    Hi Fatema, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:58 PM, 13th Mar                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           06:58 PM, 13th Mar                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           06:58 PM, 13th Mar                     F                    Yea           06:59 PM, 13th Mar                     F                             06:59 PM, 13th Mar                     F                             07:01 PM, 13th Mar                     F                             07:01 PM, 13th Mar                   Abdulqader                   Could you please share your order number so that I can assist you further?           07:01 PM, 13th Mar                     F                    5 items           07:02 PM, 13th Mar                     F                    **********1020230310           07:02 PM, 13th Mar                   Abdulqader                   please share your order number start by 9           07:03 PM, 13th Mar                     F                    9418391140           07:03 PM, 13th Mar                     F                    9418542434           07:04 PM, 13th Mar                     F                    2 orders           07:04 PM, 13th Mar                   Abdulqader                   We would like to inform you that a new return request has been created on 3/13/23. Please note the courier partner may take up to 2 - 5  business days to arrange the collection.           07:06 PM, 13th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:07 PM, 13th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:10 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5841410