Subject: Ticket Assigned - Conversation with Prasanna
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 13:01:12 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Prasanna Prasanna                    Hi           04:54 PM, 13th Mar                     Prasanna                    I have returned this order           04:55 PM, 13th Mar                     Prasanna                    When will I get the payment return?           04:55 PM, 13th Mar                   Abdulqader                    Hi Prasanna, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           04:57 PM, 13th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:57 PM, 13th Mar                     Prasanna                    Sure Take your time           04:57 PM, 13th Mar                   Abdulqader                   Please note that according to returns tracking ID: RP030923003114, we can see that your items were collected from you on 11/03/2023.           04:58 PM, 13th Mar                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           04:58 PM, 13th Mar                     Prasanna                    Sure           04:58 PM, 13th Mar                     Prasanna                    Thanks for the update           04:58 PM, 13th Mar                   Abdulqader                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           04:58 PM, 13th Mar                     Prasanna                    Ok           04:59 PM, 13th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:00 PM, 13th Mar                     Prasanna                    Nothing else           05:00 PM, 13th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           05:00 PM, 13th Mar                     Prasanna                    Thank you very much           05:00 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5840322