Subject: Ticket Assigned - Conversation with SAFEER
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 12:58:50 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SAFEER SAFEER                             04:32 PM, 13th Mar                     SAFEER                    I’m only received 12 items           04:32 PM, 13th Mar                     SAFEER                    But I ordered 15 items           04:33 PM, 13th Mar                     SAFEER                             04:35 PM, 13th Mar                   Abdulqader                    Hi SAFEER, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           04:38 PM, 13th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:39 PM, 13th Mar                   Abdulqader                   We apologize for the inconvenience caused.After checking your order, we found out that your order has been delivered completely kindly check the order again.           04:41 PM, 13th Mar                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:44 PM, 13th Mar                     SAFEER                    Yes           04:44 PM, 13th Mar                     SAFEER                    I checked three time it’s 12 pcss           04:44 PM, 13th Mar                     SAFEER                    * File attached - File.mp4 *             04:45 PM, 13th Mar                     SAFEER                    Hello           04:48 PM, 13th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:49 PM, 13th Mar                     SAFEER                    Ok           04:49 PM, 13th Mar                   Abdulqader                   We would like to inform you that we have processed the refund of amount (AED 45.00) on (3/13/23) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           04:51 PM, 13th Mar                     SAFEER                    I need product pls           04:52 PM, 13th Mar                   Abdulqader                   We truly sorry we cannot send the missing items           04:53 PM, 13th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           04:55 PM, 13th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:58 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5840300