Subject: Ticket Assigned - Conversation with Aliasgar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 15:08:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aliasgar Aliasgar                    Hello           06:49 PM, 12th Mar                     Aliasgar                    I would like to know about my order status as i have received the messaged that my order has been unsuccessful           06:49 PM, 12th Mar                   Abdulqader                    Hi Aliasgar, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:55 PM, 12th Mar                   Abdulqader                   Kindly share your registered email ID for further assistance.           06:56 PM, 12th Mar                     Aliasgar                    [email-masked]           06:56 PM, 12th Mar                     Aliasgar                    Order id 8419072120           06:57 PM, 12th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:57 PM, 12th Mar                     Aliasgar                    Okay           06:58 PM, 12th Mar                   Abdulqader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (8419072120) was not placed successfully.           06:59 PM, 12th Mar                   Abdulqader                   Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (8419075213  ).           06:59 PM, 12th Mar                   Abdulqader                   The payment has been captured only once from your account which is for the new successfully placed order.           07:00 PM, 12th Mar                     Aliasgar                    Okay           07:00 PM, 12th Mar                     Aliasgar                    However i haven't received any notification or status of this order.           07:01 PM, 12th Mar                   Abdulqader                   We have checked and we would like to inform you that the following order number:8419075213 was placed on Mar 12, 2023 Please note the estimated date to pick up the order is 13-03-2023. You’ll receive an SMS and an email when your order is ready for collection.           07:02 PM, 12th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           07:04 PM, 12th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:08 PM, 12th Mar                     Aliasgar                    I have received an email           07:08 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5835154