Subject: Ticket Assigned - Late delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 13:38:39 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late delivery Mirette Bahaa                    Helloo           05:21 PM, 12th Mar                   Abdulqader                    Hi Syed, Good Mirette. Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:22 PM, 12th Mar                     Mirette Bahaa                    This is the third time i complain because no one from the courier contacted me for order #9418413637           05:22 PM, 12th Mar                     Mirette Bahaa                    It was supposed to come yesterday and they say i weren’t home so they didn’t leave it although no one called me or anything because i would have told them to leave it infront of the door as usual           05:23 PM, 12th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:24 PM, 12th Mar                     Mirette Bahaa                    Ok           05:25 PM, 12th Mar                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971586582988           05:28 PM, 12th Mar                     Mirette Bahaa                    Yes this is my number           05:28 PM, 12th Mar                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:30 PM, 12th Mar                     Mirette Bahaa                    Okay but i really need to know when to expect my order           05:31 PM, 12th Mar                     Mirette Bahaa                    Everytime you say someone from delivery will contact me and this doesn’t happen           05:31 PM, 12th Mar                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           05:34 PM, 12th Mar                     Mirette Bahaa                    Okay thank you           05:35 PM, 12th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:36 PM, 12th Mar                     Mirette Bahaa                    No thanks           05:36 PM, 12th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:38 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5834534