Subject: Ticket Assigned - Conversation with Samer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 13:33:50 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Samer Samer                    Hi           05:16 PM, 12th Mar                     Samer                    I have an order no 9418873533           05:17 PM, 12th Mar                     Samer                    Can i check where is it now           05:17 PM, 12th Mar                     Samer                    I am trying to contact the delivery person but he doesn’t answer my calls or my messages           05:18 PM, 12th Mar                     Samer                    This order should be delivered by 12 pm today           05:18 PM, 12th Mar                     Samer                    I can’t wait all the day for this           05:18 PM, 12th Mar                   Abdulqader                    Hi Samer, Good Evening. Thank you for contacting us. My name is Kader. I will be happy to assist you.           05:20 PM, 12th Mar                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:20 PM, 12th Mar                     Samer                    Ok           05:20 PM, 12th Mar                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           05:22 PM, 12th Mar                   Abdulqader                   We would like to inform you that your order 9418873533is now out for delivery. Before attempting the delivery of your order, our courier agent will contact you at your provided number +971557781289           05:22 PM, 12th Mar                     Samer                    When they are going to contact i am waiting for this order since 12 pm           05:23 PM, 12th Mar                   Abdulqader                   As the order has gone out for delivery, it will be delivered by the end of the day at the latest.           05:24 PM, 12th Mar                     Samer                    So i have to wait at home till the end of theday !! Why the courier doesn’t answer my calls or my messages ?           05:26 PM, 12th Mar                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            05:28 PM, 12th Mar                     Samer                    Ok thank you for your help           05:28 PM, 12th Mar                   Abdulqader                   Do you have any other inquiries that we can help with?           05:30 PM, 12th Mar                     Samer                    No only that thanks           05:30 PM, 12th Mar                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:33 PM, 12th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5834508